Premier Care in Bathing is proud to receive ‘Thank You’ letters from customers every day. Take a look at what our satisfied bathers are saying about their Premier Walk-in Bathtub.
In regards to our new Premier Bath that was installed just a little while ago, we just love it! We wish we would have had it installed sooner. Both my husband and I appreciate the ease by which we are able to enter and exit the tub. The hydrotherapy soothes our muscles and serves to relax my husband who suffers from Parkinson’s disease.
Thank you for the speedy and very professional installation of your excellent product.
This is the best decision I have ever made. All my aches and pains are gone, not one anymore. I am doing it every other day. My skin doctor gave me some medicine to use in the tub and my skin is improving to! It is unbelievable, I can’t explain how beneficial and wonderful this has made me. Thanks to the installers and thanks to Rose in install and Nick in sales for top notch customer service and everything else. Your company and your employees are classy all the way. I should have done this sooner! If I had a way of advertising this myself, I would. THERE IS NO WAY TO PROVE THE BENEFITS OF THIS TUB, YOU HAVE TO SEE IT FOR YOURSELF!
So beautiful you’d never know it wasn’t originally built in when the house was built. My home looks like no work was ever done in it. The installer was such a gentleman, competent, and professional. He is a expert in his field. I feel so secure, no need for help when I bathe now.”
Dear Sir or Madam
I am writing to let you know how much I am enjoying my new Premier tub. I have had Osteo arthritis for years which made taking a bath impossible. Now I take three or four baths a week and enjoy every minute of them.
Thank you for your great product.
Dear Premier Tubs,
I really like my new walk-in tub. My old tub was cast iron, but it was extremely slick! Several times I almost fell. I have back issues also, so a couple times I needed help getting out of the tub.
No Problem Now!
Even though the tubs are very expensive, one trip to the hospital would justify the cost.
“…so very happy, stress free, barker board transforms my bathroom and gives the look of tile without the expense. Hydrotherapy made ribs feel so much better. Want to thank the installers for the professional, clean, neat workmanship. Thank you to Rose in the install office for her attention to details when dealing with condo management and keeping schedule promises.”
Well! Chuck my tub was setup on Saturday. On Sunday I had painted and was in a lot of pain. So my husband said “Patty, in a few hours you can use your new Premier Tub and see how it is.” Now I was all excited. Believe me after ten minutes in the tub with sea salt for muscle pain and lavender salt I felt like a million.
To: Mr. Bronger and Mr. Kelly -
I just wanted to let you gentlemen know about the overall positive experience I had dealing with your organization.
My first contact was with Rose. No question went unanswered….I was never spoken “down” to……was always treated with courtesy and professionalism; as the all-important first contact, it was all positive.
Next contact was with Mike in Sales. As with Rose, Mike was professional, courteous, ready (and very able) to answer any and all questions regarding the product. I found Mike very easy to deal with on all levels.
Lastly, yesterday Bob & Stu were here to do the installation. Not enough accolades for these two gentlemen. Like many people, I do not generally do well with in-the-home disruptions; these men made this transition easy. They were here when they said they would be, got right to work and other than asking me a couple preliminary questions, allowed me to “have a normal day”.
After the installation was done (much sooner than expected), Bob took his time explaining everything about the equipment and how it works. Once again, an overall positive experience. (as an added positive for these two men, after they took the picture of me in the tub before starting the work, they refused the monetary offer(s) my neighbor made them for the purchase of this picture….I’ve known (and dearly loved) this man for 50+ years, however, not a doubt in my mind he would have put the picture in our local paper if I hadn’t paid him bribery money.) The way they dealt with him gave us all many laughs….
The tub itself is even nicer than expected. Other than all the positive aspects (especially the hydro-therapy), it gave me about a foot of added space I didn’t expect…..THAT is definitely a plus.
I worked in sales/customer svc at several levels (including mgmt) for 40+ years and know that no matter how good the product is, most if not all of the luster can be removed from a product by poor service….I can assure you the above individuals greatly enhanced the shine of an excellent product.
Thank you for having these professionals on your staffs.
Sorry I’ve taken so long to write about our tub.
We had the Plymouth installed in October 2009. We haven’t used the hydrotherapy as much as we would like to but when we do we can feel a much relaxed body. It has helped my husband and sister-in-law circulation. They are both diabetics. My husband has had a nerve release done on his one leg and he says that he can feel less pain when he uses the hydrotherapy.
We like how easy it is to get in and out. No more losing our balance getting out of the tub. All of us like the sitting down while we are showering. We are glad to say so far we haven’t had any trouble with our tub.
To Whom it May Concern:
We would like to express our satisfaction with the Premier Bath that was recently installed in our bathroom.
It has been very helpful in making our bathing easier and enjoyable.
It has proven to be easy to maintain and clean while giving us a more comfortable means of bathing.
Our new tub has helped make our lives easier for us. The whirlpool has helped take lots of aches and pains away. It is like being on vacation all the time without all the travel.
The best part is the safety of getting in and out of the bathtub. The tub has given back dignity to my husband, who has had a mild stroke, and was unable to get in the old tub without a lot of help.
The peace of mind of knowing he is now able to get in and out of the tub by himself has made our lives easier.
Thank you so much Premier Bathrooms.
This letter is to tell you how much we are enjoying our bathtub.
Everyone has a bathtub in their homes but as aging takes place in our lives, we find it difficult to get out of a regular tub. We find this tub ideal at our ages. Get in close & lock door, fill with water and start the hydro-therapy and enjoy. Remember to pull plug & let water out before unlocking door and then step out revived.
Mr Jose Cruz, Jr, did a fine job of presenting your product to Marlene and me and a week or so later, Mr Kimble installed our “Sanctuary” (formerly “Plymouth” tub for us.)
Although he encountered the previously constructed “step-up” of solid cement/cinderblocking covered by tiles, he did a wonderful job of blending the tub into existing wall and floor tile.
Collin Kimble is a fine representative of your organization in all respects. Not only is his craftsmanship superb, but he possesses a pleasing personality not always displayed by other craftsmen in dealing with the public.
We have found your product to be outstanding and recommend it highly for the elderly and/or infirm who find access to more conventional tubs to be physically difficult.
All in all, congratulations to you for a fine team from start to finish.
I’m writing to let you know how wonderful our walk-in bath is. We’re both enjoying using it.
I also want you to know what good workers Kevin and Marte are. They worked very hard at taking out the old tub with as little mess as possible. And they tidied up after themselves so that we could use the space as soon as possible. Kevin and Marte did a great job installing the new tub, and, as you say, it looks just like it belongs! They also came back again when we called, to fix the grout around the floor tile. We appreciate they’re promptness. These two young men are a credit to the company and a pleasure to know.
Thank you for all you have done for us.
Dear Premier Baths,
December 2001 my wife decided not to call you for a premier bathtub. I was looking to call you myself but went with her decision. On May 9th, 2002 my wife had an accident in the bathtub and died. (Slipped, fell and drowned).
I’m writing you to let you know that if we were to have had your tub in our bathroom, my wife would still be alive today.
So, after ordering the bathtub and having it installed within days I am very comfortable with the safety it brings. I can get in and out with no problems. Take a bath or shower in total safety, and not to mention the hydrotherapy. It’s a body soothing every time I use it.
Thanks for the great work.
Incidentally, the bathtub and shower is an unqualified success, and my friends tell me that I am now, instead of squawking, am indeed ‘squeaking’!! I would certainly recommend it to anyone in like circumstances, such as my own.
To Whom It May Concern:
On March 17th and 18th, we had two Plymouth bathtubs installed in our home. We would like to compliment your personnel for a very satisfactory installation and product.
First, your salesman, David Creede, came to our home on December 30, 2007, explaining the best tub of your product line for our needs and available bathroom spaces. He very carefully measured the areas and drew diagrams for future installation purposes. We then agreed on the price and planned installation period.
Then the installers, Matthew Clarke and Christopher Rankin, arrived on the morning of March 17th. We had to coordinate their work with that of another person doing remodeling of two bedroom closets. Matt and Chris seamlessly unloaded and arranged the tubs and work tools in our garage, providing room for the other person’s work. They also had to contend with heavy rain on the 18th. We were amazed at Matt’s and Chris’s workmanship, dedication, and courtesy during the installation and post clean up.
All in all, we are very satisfied with the tubs, and tried one of them out last night. Wonderful is an understatement! My wife’s elderly mother will be moving in with us in June, and we are confident that she will love the tub in her bathroom – and its hydrotherapy action.
May I take this opportunity to say how very pleased I am with the two bathtubs installed by you recently.
Both my husband and I are delighted with the baths and I was particularly impressed with the workmanship and pleasant personality of the fitter, Andrew.
Thank you again for the excellent service we have received.
After our 58th Wedding anniversary my husband Charlie and I decided to invest in a Walk-in bath. Premier Bathrooms excellent workers put it in and the installation looks beautiful and looks as though it has always been there.
With the very first use, we were delighted with the care and comfort the bath afforded us. How wonderful to be able to sit in warm water again and not worry about getting out of the tub. The hydrotherapy is a big plus in helping our blood circulation.
The tub and accessories are better than I thought. The installer cleaned up after each day of work and explained everything. Excellent job. Your workers were courteous and thorough.
We would like to express our complete satisfaction with the work of Dan Breton. He installed our walk in bath and tiled the bathroom walls. Mr. Breton was professional and competent in his job. He worked very hard and he was a very enjoyable worker to have in our home.
We are enjoying our walk in bath very much and it is a very attractive addition to our bathroom.
Michael Roberge who sold us our walk in bath is a wonderful person and did an excellent job and was there to answer all our questions. He kept in contact with us while the job was being done. He is a credit to your company. We thank you for all your services.
All of your people, across the board, did an excellent job for us, for which we are most appreciative.
My walk in bath has taken away a lot of my worries. The grab bars make me feel safe and I like being able to sit down. Having a reliable seat makes it so easy to get out of the bath.
I am most grateful for all your help. Mr Don Scafer was and is the installer. I do not know how you found such a capable, talented, efficient, thoughtful and wise person but he is a gem well polished. Your bath is outstanding and most useful.
I have arthritis and bursitis in my knees, along with lower back pain. Thankfully, the Hydrovescent Therapy makes everything feel wonderful.
Just a note to say we are enjoying our new walk in bathtub.
I have a very tiny bathroom, so I chose the compact walk in bathtub. I can get into it, sit down and reach the close end of the tub. The installers did an excellent job and I’m pleased with how well everything has worked out.
Gary has recently installed a new bathroom for me. I would just like you to know how thrilled we are with it all and Gary was an excellent worker, very obliging and a nice person to have around.
I have gout and painful arthritis, so it’s very difficult for me to get into a regular tub. The door makes it so easy to get into my walk-in bath, and the tiny bubbles of the Hydrovescent Therapy are great for circulation in my legs.
I’ve had fibromyalgia for twenty-some years. It is a pain syndrome that goes from the back of your neck all the way down to your feet, and there’s no cure for it right now. My fibromyalgia makes it painful to sleep, but taking a warm bath before I go to bed soothes my aches and really helps me relax. I can fall asleep so much faster now.
I want to thank you for the service and excellent work of Mr Bob Edwards. I will recommend you product to many people, please send some information I can leave in our ‘doctors office’
M.r & Mrs. Rogers Chamberlee, Georgia
Premier Care Employee Testimonials
As you know… I spoke to her today, and even though she had some criticisms, she was totally satisfied with her installation. She had nothing but praise for the man and woman that showed up to her house. This kind of feedback only helps me to be more successful in the field. I just personally wanted to thank you for your competent participation and to let you know that it does not go unnoticed.
I wanted to let you know… sold her a Sanctuary Bath unit. She was referred to Premier by her sister. We installed a Sanctuary for Ms. Korabek a few weeks ago. Ms. Korabek was so pleased with the installation of her tub she kept telling Ms. Pacifica what a great job we did!
Ms. Pacifica asked if she would be able to have the same installer come to install her tub. If the same installer could go to Ms. Pacifica’s that would be terrific! I know it is hard for your guys to go behind all the Sales Representatives and deliver the beautiful picture we portray to our customers. For this I really want to thank you. Without the wonderful work of your installer, my sale today would not have been possible.
Thank you again for you and each and every installer’s diligence- it truly keeps the recommendations coming. I appreciate the great job your department does each and every day.